Real help. Zero judgment.

Contact Denwell Support

Shipping, returns, warranty, product help—tell us what's going on and we'll guide you with clear next steps.

Track my order Get help fast Read FAQ
Typical response
24–48 hours (Mon–Sat)
Fastest support
Include your order #
Warranty / damage
Add a clear photo link

Choose what you need

Pick one—your message form will auto-fill and ask only what's needed.

Send us a message

We usually reply within 24–48 hours. Include your order # for fastest help.

Tip: Include your order number + a short description so we can help faster.
Only if you want us to contact you by phone/WhatsApp.
Found in your order confirmation email.
Share a link to clear photos showing the issue.

Response time

We aim to reply within 24–48 hours during business days.

Order help

Include your order number for faster assistance with tracking, returns, or changes.

Other ways to reach us

Email: support@denwelldogs.com

Instant answers

Quick answers to the most common questions. If you still need help, message us above.

Our promise

You'll never be made to feel like a bad pet parent for asking a question. We keep it simple, clear, and kind.

No judgment
No lectures. Just solutions and next steps.
Clear answers
No copy-paste. We respond based on your situation.
Faster support
Order # + reason + photo link (if needed) speeds everything up.